Canberra is an awesome place for mountain biking. With a range of well-maintained tracks close to town, they're convenient, accessible and a great way to spend a day or just wind down after work.
Mount Stromlo is a premiere location for Mountain Biking, with hundreds of different interconnected tracks and trails, all maintained by the local council. There's something for everyone here. For the beginner, there's an awesome playground area which is sign-posted with handy hints on how to ride each section. Full of logs, obstacles, berms, rollovers, seesaws and a pump track, this is great for basic training and skills development.
On the mountain itself, there are six major courses to ride, which can be combined or chopped and changed to create countless unique riding experiences. There's everything from the green beginner tracks to some wild double black diamonds for the expert rider. Stromlo has many days worth of tracks to ride and it's well worth planning a trip there with this in mind. From skills development to adrenaline pumping down hills, this is one fantastic place to ride.
For the adventurous rock climber, Mount Arapiles in Tooan State Park Victoria is an absolute must! This is a world class climbing spot and regarded as the best in Australia, attracting locals and international climbers alike. Four hours North West of Melbourne, the mountain range suddenly rises up out of the near dead-flat Wimmera plains, a stunning sight in itself, but wait till you get to the top!
The nearest regional centre to the Arapiles, is Horsham. Head west from there on the Wimmera Highway until you get to the small township of Natimuk. There’s a really good general store there for some basic last minute supplies. From there, you can’t miss the mountain range. It’s dramatic, stunning and rises up out of the Wimmera plains to dominate the landscape.
There are over 2,500 different routes to climb on this mountain, which provides a massive range of options for the beginner, right through to the advanced lead climber. Even though you’re bound to find other climbers around, there’s plenty of options from which to choose.
To get started, there’s a number of small, short climbs with easy road access and simple to setup top belays without having to lead climb up. These are perfect for the whole family, training the kids, or just bouldering to improve your own technique.
Further in, the mountain opens up into a massive collection of climbing routes for all skill levels and abilities. There’s an abundance of multi-pitch lead climbs up challenging rock faces, chimneys and stand-alone rock pillars. For less experienced climbers, guided climbs are available from the local area. For the experts, grab yourself a route map and get climbing!
The views from the top are stunning. The mountain is a stand-alone feature on the landscape, so all around you it drops down to the beautiful agricultural plains of Western Victoria as far as the eye can see.
There’s way too much to do here for just one day, so plan to make a trip of it. If you want to stay onsite, you must book camping in advance via the Parks Victoria Website. The camp ground has a great international atmosphere, with people from all over the world hanging out and taking on the variety of challenging rock faces. Whilst this is an all year round location, Summer here does get really hot, so from a risk point of view just keep that in mind.
If you love climbing, then this is by far the best place to do it in Australia!
• Sleeping Bags
• Sleeping Mat
• Gummy Bears (because you just can’t go wrong with them)
• Camping Stove
• Firewood (You're not allowed to collect wood from the site.)
• Insect Repellent
• Clothes for hot midday and cold nights
• Climbing Gear (helmet, ropes, harness, devices, shoes)
• First Aid Kit
There’s always a lot to think about when preparing for an outdoor ed camp. Assuming you know where you’re going and what you’re doing sorted, then it’s time to prepare the finer details.
For most teachers, this is where it can become overwhelming. Often the feeling is, “I want to run an enjoyable and safe trip… but where do I start?”
The first thing to do is develop your risk management plan. Many other things will simply fall into place once this is done. Although the bane of many teachers’ existence, a good risk management plan can save you considerable time and effort down the line.
When building your plan, look at your daily routine and work out what the key risks are for each activity and how you will accept, eliminate or mitigate these risks. You’ll need to consider things such as time of year (season), weather, temperatures, location and emergency exit points. Add to this the specific risks for each activity in those locations at that time of the year and you’ll start to build a picture of what your key risks are and how you’re going to address them.
With your risk management strategy created, remember, this is a living document not a copy and paste job which just makes up part of the ‘annoying paperwork.’ All staff need to be aware of risks and mitigation strategies and be prepared to react and respond if and when it’s needed.
The next step is to sort permission notes, get updated medicals and provide a student packing list with all the items they need to bring (and things they shouldn’t). Have a detailed plan ready to go before you send this out to parents. You’re bound to get lots of questions so the more detailed the itinerary you can provide upfront, the better.
For the equipment list, clearly specify quantity and quality of what’s required. Whilst I know some parents might not be able to supply this, as a matter of safety, it’s important that you’re able to cater for any shortfall. One of the most important pieces of equipment is a set of thermals. Even in warmer months, it’s good safety practice to carry some thermals in case of emergency and if you’re running an autumn or winter camp, it’s essential that all students have a set. The reason being (not just to support our great wool industry), hypothermia is always a significant environmental risk due to wet and windy conditions in Australia.
With permissions notes, medicals and gear all sorted, it’s time to brief everyone! This is often overlooked, but it’s vitally important to run a pre-camp briefing for staff and students. This goes back to pro-active risk management. Set the scene, set the expectations and build the excitement for camp. After all, you’ve just spent weeks preparing something very special it’s now time to tell everyone about it! Showing images from a previous camp and location on a map, is a great way to put into perspective some of the experiences they’re about to have.
With all this done, it’s down to the last items and you’re ready to go! First Aid kits, spare Asthma Puffer, spare EpiPen, any medications, groups lists, medical summaries, food and you’re good to go! By the way… did anyone book the buses?
To really understand how incompetent some people are when it comes to reporting incidents, you need only look at my old school. Wait, no… not the one of which you’re thinking! Let’s go back further to when I was in a Government high school myself.
It was the 90s, an almost lost decade when the great fashion styles of the 80s were now dead and replaced with slightly more conservative hair cuts and mobile phones that came in a bag. Yes that’s right, A mobile didn’t fit in your pocket. It came in its own bag. They were enormous! I remember that everyone thought that people who carried their own bag phone around, must have been either super important, or a complete tosser! In reality, it was the latter, but I digress.
Whilst I prefer not to talk about my high school experience, because it could lead to far too many expletives being used in every sentence, the remarkable thing about life is the fact that we can learn some great lessons from complete idiots. Just take a look at the Darwin Awards, which is a great testament to this fact. Sadly, I don’t have another contender for the Darwin Awards on this occasion. However, there’s no shortage of idiots involved, so for those of you involved in risk management, this is what not to do when your school bus gets hit by a semi-trailer.
Now it wouldn’t be fair to talk about the day trip to Narrabri without putting it into some sort of context. Why were we travelling two hours from Tamworth in Northern NSW to Narrabri just to have an argument?
For me, this was one of the most exciting days of the year. It was the regional debating championships and for one, it had me out of school for the day, which was always preferable. More importantly, it was one of the best debating competitions around. Sadly, the English staff who were supposedly running debating, didn’t share this view. Since it wasn’t Rugby League, the rest of the school had a dim view of it as well. The only time I’d actually been to Narrabri for the championship was two years before when I was in Year 7 and we did very well, getting into the finals but coming runner up at the end of the day. The next year however, one of the students slept in, and so rather than leaving one student behind, the stupid teacher waited and did nothing for an hour and a half, until the student got on the bus. We arrived massively late and forfeited every single debate. Yet another stellar moment for the English Department.
However, I’ll leave it at the fact that the English Department and I did not get along. There was some unpleasantness. I remember in Year 12, I was excluded from the debating team for apparently being too argumentative… but that’s a much longer story for another time!
Back to the matter at hand. I was thrilled to be heading off to Narrabri for the day of debating. It was a knock out impromptu debating competition, which I loved and given the previous year’s mess, I was eagerly anticipating getting there and at least competing in the first round!
Despite the fact that it had been raining overnight and drizzling that morning, all was going well. I was picked up on time in town, which was a pleasant surprise. Jumping on the bus, I found a seat right in the middle of the mini-bus on the driver’s side. It was on the outskirts of Tamworth when I first noticed the bus seemed to be all over the road. It was raining more heavily and the driver, one of the illustrious English teachers, had managed to slip the bus off the road twice into the soft verge at the side of the bitumen. On the second slip I banged my knee hard into the seat in front of me. “What an idiot,” I thought. (I was thinking worse than idiot… but I’m keeping this PG). This year we were in no hurry, but the teacher seemed hell-bent on racing the whole way there.
Another twenty minutes on and with a few more bumpy shunts all over the road, we were close to Gunnedah and approaching a narrow bridge over the Mooki River. It was raining. We seemed to be speeding in a bus that had already slipped off the road a number of times and now were approaching the narrow wooden Mooki Bridge. I glanced up to see a semi-trailer heading in our direction. It was half way over the bridge. Then everything suddenly slowed down.
I don’t remember hearing the screech of the wheels, but at some point the teacher had slammed on the brakes, the wheels had locked up and the bus spun around in slow motion 90 degrees. We were now sliding sideways straight along the road, completely out of control. Out my window, a massive bull-bar- covered grill was coming straight for me. Nothing profound was going through my mind as I grabbed to push my back hard into my seat and braced myself against the seat in front. There were no seat belts and we were about to be T- boned in the middle of the bus.
It was the quick thinking of the truck driver who saved us that day. As I watched helplessly from my seat, the massive bull-bar came closer and closer. Suddenly the rig of the semi-trailer veered sharply left. It’s wheels shifted and rumbled off the side of the road. The driver was now trying to turn hard left and the bull bar was facing slightly away from me, but with the truck close to us now and with nowhere left to go, I held my breath. The bus was deathly silent.
The most frightful, deafening sound of crunching metal smashed the silence. The semi had clipped the rear of the mini bus. The side windows shattered. Glass sprayed slowly through the air like a thousand diamonds hovering slightly, as the bus spun violently, before arcing to the floor. Glancing back, I saw the semi-trailer roll onto its side and into a ditch next to the road. We came to an abrupt stop. I sat there stunned as everything seemed to return back to normal speed. “I’ve got to get off the bus,” I thought. “What if it explodes?”
With my ears ringing, I could now hear screaming and shouting throughout the bus. All I could think of was what if another truck comes along and hits us? I scrambled off the bus. It sat awkwardly, still halfway across the road. The massive semi-trailer lay motionless.
Despite our teacher being a massive tosser, unfortunately he didn’t have an enormous bag phone, so we had to call emergency services 90s style!!
I ran across the old narrow wooden bridge to the other side. Sure enough, another truck was picking up speed as it headed out of town. Standing in the middle of the road I flagged him down. I can’t remember what I said, or even if it made any sense, but with wreckage strewn all over the road ahead, it was fairly obvious we needed help. The truck driver got on the CB radio and soon we could hear the sounds and see the flashing lights of the ambulance and police racing towards us.
A couple of students were still on the bus. The teacher had run off to the other vehicle and not bothered to check on any of us, despite the common sense rule of check your students! Given the fact he should have owned a bag phone, this wasn’t surprising in any way. As in every movie climax after the life or death conflict has been resolved, the flashing lights and uniforms around us seemed to create a sense of calm. I think I was too stunned and possibly concussed at this point to really be feeling anything. Although, I remember thinking, “We’re going to be late for the debate again!”
A couple of students and the truck driver, who in his superb efforts to save us had broken his leg, were loaded into ambulances and rushed off to hospital. We were loaded back on the bus which still could be moved and driven to hospital. To say I was reluctant to board the bus was an understatement, especially with that guy at the wheel, who in my opinion was completely responsible for everything that had just happened. However, the police determined the bus could be driven only about 4 km to Gunnedah Hospital.
We sat around and waited to be seen in hospital. One after another, a doctor checked us. My knee was sore and I felt exhausted. Otherwise, I was fine. For us, the ordeal was pretty much over, but for everyone else it had only just begun!
Thanks to modern forms of communication at that time (the CB radio), which could be easily listened into by anyone, the 8.30am local ABC radio news had already broadcast the accident informing all the northwest that “a bus from a Tamworth school had crashed.”
Panic arose for some primary school parents whose children had left that morning for Canberra. The 9am news stated, “The bus was not from Oxley Vale School.”
The phones at our school, those ones that plug into the wall, went into meltdown, as only a tiny bit of information was released on the radio. By 11am, the school was named. It didn’t say that it was the debating team, a significant point by which most parents would have known it didn’t involve their son. Everyone, however, had assumed it was a football team or some other excursion and thus many parents were trying to ring one phone number all at once. The parents with children in the debating team had also found out and couldn’t contact the school due to the phones being engaged.
If there’s one thing you should do in the event of a critical incident, it’s inform the parents of those involved as soon as you can! Release a detailed statement to the rest of the school community based on clear facts and in line with the needs of the community. Failing to do so, creates more problems. It creates panic and uncertainty and parents will fill in all the blanks you’ve left for them with their imagination. Soon parent imagination can turn into pseudo facts and you will have an even bigger mess on your hands. It’s hard to respond to that and much harder from which to recover.
Rather than using another phone line to call the parents of the students who were involved, the school did nothing. Yes, that’s right! Nothing at all! The hopeless response to this major incident is probably one of the reasons why I believe risk and incident management is so important. Seeing people do something so badly, usually prompts me to do the opposite and make sure it’s done properly.
A teacher at the school told my older brothers and gave them the tiny bit of information that was heard on the radio. One brother rang our mother at her work with the words, “The bus has crashed, but David is all right.” She in turn rang our father at his work and he kept dialling the school number to see if he should drive to Gunnedah or where.
The school sent a teacher in another bus to come and pick everyone up from Gunnedah Hospital. There wasn’t anything wrong with this in itself. We were collected at the hospital, driven back to Tamworth and dropped off either at or near home or at a parent’s work with no meet and greet to the parents, nor any sort of handover. I was the only student with immediate parent contact. One boy was set down in town and had to wait about three hours for his regular school bus to take him home to Manilla.
A number of students were dropped off at empty houses. After almost being killed in a horrible collision with a truck, the teacher somehow thought that dropping shaken teenagers off at an empty house was an appropriate thing to do! Even the most useless and incompetent teacher should have known better than that! Perhaps the teacher who picked us up should have been carrying two bag phones. As he was head of welfare for the school, it’s rather ironic that he appeared to know nothing about student welfare, but again that’s my opinion and a much longer story for another time in regards to what I believe was his incompetence and inability to fulfil an important role.
The idea that it was ok to drop students off at home when nobody was there after a traumatic road collision was stupid even for the 1990s. I remember being dropped off at Tamworth West Primary School where my mother was teaching her Year 4 class. I wandered in, still possibly concussed and remember lying down somewhere in the classroom and falling asleep. Mum sensibly refused to take me home in her lunch break.
What should have happened? All students should have been driven back to school. No one should have been left alone. Day boys could have been left under Matron’s watchful eye, until their parents arrived to collect them. Boarders could have been supervised by Matron and/or their dormitory master.
From an incident response and management point of view, the lack of communication was pathetic. It might have been a lack of training, a lack of response planning, or just the fact that I went to a school that appeared to be run ineffectively. The bottom line was that there was no plan in place if something went wrong. It was evident that everyone was simply making things up as they went.
Whilst critical incidents are fluid in nature and you may need to respond in an inter-active way to contain the initial situation, there is absolutely no reason why any school or organisation can’t have clear actionable steps in place to be able to respond quickly and effectively to a major incident. It’s vital that you inform parents and if needed, draw on resources in the wider community, such as local radio.
Over the past 25 years, at no time did anyone from the school contact my parents to let them know what happened! At no point was the incident ever debriefed! At no point did anyone ask about the debating! Two years in a row, we’d forfeited the most awesome competition in the region and to this date, the school still hasn’t officially told anyone that the bus crash actually occurred.
The Principal suddenly left the school and the questions about the crash, that parents asked at the P & C meeting, were unanswered.
Despite all of this, I learnt some very important lessons as to what not to do in a situation like this. One thing it highlights though, is the fact that for all the carry on I’ve seen over the years from people who don’t understand risk management and incident management, the fact remains, being on the road with students is one of the highest risk factors possible.
Driving to the conditions, avoiding peak periods of traffic and having a fatigue management policy and procedure in place is vital to reduce this transport risk that’s part of every trip away from school.
Let’s put this back in context. We were going to a debating competition!!! Sounds very low risk and not even worth doing a risk assessment on, yet had the truck driver not reacted the way he did, our bus would have been cut in two and a few more sun-bleached crosses would have stood scattered at the side of the road, lovingly surrounded by flowers, tended only, in decreasing frequency, by the broken families who were never told what really happened that day.
After talking about how awesome Twisted Sister were, I might have got you excited about the classic Chumbawamba song Tubthumping! Such a great song, but again another one-hit wonder that now occasionally finds its way to be played at awkward school reunions and trivia nights. However, as interesting as random bands are and as pointless as school reunions are, I am not going to talk about either. Instead, let’s talk head injuries!
Whilst for many people, a head injury might be preferable to going to their school reunion, I don’t want to seem blasé about one of the most significant issues with which we have to deal as teachers, coaches and outdoor instructors.
Concussions are what I would describe as a hidden injury. Whilst sometimes it’s extremely obvious that someone has suffered a concussion, when they’re struggling to remember what you said to them 30 seconds ago, there are also times where the injury goes quite unnoticed. Sometimes, after a hit to the head or a massive body collision, a proper assessment isn’t done and the student continues to play on.
One of the biggest problems with concussions, from a first aid point of view, is that the signs and symptoms are not blatantly obvious. If for example someone breaks an arm, especially if it’s a protruding injury, you can see it’s broken from satellite imagery. If it’s graze or laceration, there’s usually lots of blood and so it’s time to glove up and stop that bleeding. There is a reason why people say “bleedingly obvious,” and you’ll understand exactly what they mean, if you’ve treated someone with an open wound, let alone someone who’s taken a dive in a bed of oysters… but that’s a story for another time.
Head injuries and concussions however, that don’t involve lots of bleeding, aren’t always so obvious and nor is the recovery process. When you’ve broken that arm at right angles and passers by with no first aid training feel nauseated just looking at it, it’s obvious you need to get that looked at by a doctor. The process is quite clear from now on in. You go to the hospital, the triage nurse looks at you and goes ‘Oh woah! That’s broken!’ The old lady you sit down next to in the waiting room goes ‘Oh woah! That’s broken!’ and finally after a 6 hour wait in emergency, the doctor said ‘Oh woah! That’s broken, but we’d better get it X-rayed just to be sure!’
However, with head injuries, it’s not so clear cut. Because we can’t see an obvious trauma, we can often risk not even considering that an injury has occurred. The student after all got back up and is playing again. The student might not feel too bad, just a little dazed… but can ‘walk it off’. Unfortunately, inside the student’s head, the brain has just been bounced around and is suffering the effects of a mild concussion. If however, a student has a major concussion, it’s far easier to notice and remove the student from the field or activity. Thankfully, our awareness of and attention to major concussions has improved dramatically in recent years. However, it’s the mild concussions that worry me, as they can remain hidden for an extended period of time.
When someone suffers a concussion, they should seek medical advice and have a clear recovery plan laid out for them. However, with a mild concussion, medical advice is not always sought and the student doesn’t rest and recover, but instead, goes to the next training session increasing the risk of more significant trauma and then onto the next game, once again at increased risk. A concussion on top of another concussion, on top of another one can have a massive multiplier effect and lead to further damage to the brain being caused. Traumatic brain injury and/or CTE (Chronic Traumatic Encephalopathy) can result.
As I’m not a doctor, and there’s far better medical information and advice on the specifics around TBI and CTE I won’t go into all the details here. But as a first teacher, coach or instructor and often the first responder, we should be ensuring we are baseline testing our students prior to commencing high risk activists such as extreme sports and contact sports. We should be mandating helmets or head gear wherever possible and also remaining situationally aware throughout the activity or game looking for big hits to the body or head that might result in the mild concussion that can be so easily overlooked as it’s not bleedingly obvious to the old lady in the emergency department. It’s easy to test for a concussion, but much much harder to deal with the fallout if you don’t.
As educators, we want to challenge our students and help them get the most out of sports, the outdoors and every other opportunity that school affords them. We want them to out-live us and be forced to go to those awkward school reunions, so they can pretend to be far more successful than all the people they hated at school and claim they invented the ‘Post It Note’ or are now an internet Billionaire having invented ‘Fake Block’. Making our students suffer awkward conversations at school reunions to which we don’t have to go, is good! However, letting them suffer from a traumatic brain injury or CTE from multiple concussions when we can so easily check with something like the International Diagnostic tool, is unacceptable.
We do have a very high duty of care for our students and being aware of the risks involved in concussions and also how we can effectively respond and manage them, is vital for us as teachers, coaches and instructors. If you haven’t done so already, do some research, go to a seminar or listen to a podcast on this. The more we understand about concussions, the more we can do to recognise and treat them as we would any other traumatic injury.
For more clinic information speak with your doctor and a few useful resources below:
Malcolm Gladwell – Revisionist History Podcast
Pocket Concussion Recognition Tool - updated 2017
Just a short one this week about an interesting phenomenon I’ve noticed over the years in outdoor ed programs has been that of clustering. What I mean by this is the group dynamic of needing to be close together when in large open spaces. Whilst there’s nothing wrong with this, it’s interesting to watch how this can change over a longer-term program as students become more comfortable with their surroundings and the natural environment. For students from cities, most of the groups with which I’ve worked, big open spaces tend to be uncomfortable. When it comes to hiking, canoeing and camping, no matter how much space you have, the students tend to need to be very close together, even if they’re not friends.
I started to notice this across a number of canoeing expeditions where we were paddling on quite wide lakes. Whilst you never want a canoe group to be too far away from boats to boat, quite often students will paddle right on top of each other, rather than giving everyone else room to move. The same is true when they’re setting up their tents at the campsite. No matter how large and unoccupied the camp ground, the students tend to cluster together with tents almost on top of each other and rather than use free time to socialise with friends, they often cluster into one large group.
This is definitely a very primitive comfort zone issue and the fact that students feel safer in large groups when out in the wilderness. From a management point of view, this is great, as it’s easier to keep track of where everyone is. Just look for the massive group and listen for the noise. However, the problem with this is that as a group they can miss so much about the environment around them. They can miss the opportunity to switch off and just enjoy the peace and quiet of the unique landscapes and environments they will most likely never see again.
As I mentioned however, for longer programs, this distance seems to increase. Students feel more comfortable in the environment in which they’re in and as this comfort increases, they don’t need to be as close together to each other as before. They also develop an attitude that it is quite safe and this adds to the de-clustering effect. It’s interesting to watch this transition too as it creates greater moments for reflection and relaxation and opens students’ minds to so much more. It enables them to switch off from a massively connected world. It enables them to focus on the beauty of the world. Students can focus also on how much bigger the world is than just their own lives and their own experiences.
Computer games are fun! Let’s be honest! Who hasn’t sat on a computer or device for hours trying to move up a level or defeat a boss in some sort of computer game. Candy crush was my poison and it was totally addictive until I deleted it and went cold turkey. I’d managed to complete 257 levels before I’d realised I was an addict and had to stop.
Similarly, other games such as Diablo (1,2 & 3) and COD (Call of Duty) became temporary black holes for my time, sapping away hours upon hours with mindless action, collecting lots of gold and killing countless zombies, orcs and dodgy Russians! Whilst this was a lot of fun, I did get bored with them quite quickly. However, the danger for many people, including myself, is when addiction and time spent on these games consumes everything and reaches unhealthy levels.
Game play is a clever art in itself, which is designed to play on people’s desire for endless hits of dopamine and adrenaline. It’s the reward for success and the fight or flight mechanism which has ensured our survival through the ages. However, what’s the cost of this unnatural stimulation of these chemicals in our bodies?
I recently saw a kid engrossed in a café game on a tablet. Having run my own café, I watched for a bit, interested to see what sort of idea a game developer had come up with for this. The basic idea was that you, the player, was preparing meals, serving customers and collecting money all at once. The game was timed and so as the time elapsed, the customers became increasingly dissatisfied when not served. Whilst this is true and challenging in real life, as customers don’t like to be left waiting, what’s the point of this in a game targeted at kids?
As I watched, I noticed the level of anxiety increase in the kid who was playing. The speed at which the customers appeared increased, as did the frustration of trying to achieve the goals of the game. With so many games like this targeted at children, there needs to be more done to regulate such designs. With processes designed specifically to manipulate the behaviour of children, there needs to be a level of accountability that comes from these developers. What moral code of ethics are they working under that makes them feel justified in designing systems that increase anxiety and build addictions.
The long-term impact of this is yet to be seen. However, there’s already an increasing trend of greater mental health problems in children and teenagers. It’s high time that software developers who target children with their products, provide age warnings, based upon potential anxiety and addiction, rather than just sex and violence, for their products.
Games can and should be enjoyed by those playing them, not as yet another source of anxiety and degradation to people’s mental health that they can become. Parents should be vigilant in their approach and assessment of games for their children, but at the same time, there really is a moral and ethical responsibility for developers to do something about this growing issue, when just like smoking, their products can have a lasting detrimental effect on people.
Whenever you mention the word ‘audit,’ it gets everyone on edge! Visions of tax audits rush to the front of our minds with suit clad accountants sporting thick rimmed glasses slinking into your office to quietly demand to see your books. With a stern, set expressionless face, they shuffle through crumpled receipts and punch digits on their oversized calculators, only occasionally glancing up to inquire, “Was that mountain bike really for work purposes? Are you just pretending to be a mountain bike instructor?”
It really is an unsettling feeling for people, as nobody likes to have strangers come through and make judgements about their finances or work. However, what if we’re looking at this from the wrong point of view? For the moment forget about tax audits and think about workplace audits. What are they? What should they be for? What benefit can they bring?
An audit within the workplace can be for many reasons, but basically they’re to test and assess if what’s being done, is the most effective and safe way of doing things. As a result, this can bring huge benefits to the organisation. However, it needs to involve an experienced and impartial third party. This not only helps remove internal personal agendas, but also allows for a fresh look at processes and procedures which we are often too close to as program developers and managers to see for ourselves.
From a safety and risk management point of view, it’s excellent (and essential) to have your programs and systems regularly audited. This is not to strike fear into people and ‘keep everyone on their toes,’ it’s to ensure your organisation is doing the best work possible in the safest manner possible.
Having worked for a number of dysfunctional organisations in the past, I’ve seen first hand how desperately they needed someone to come in and ask, ‘What the hell is going on?’ Sometimes, this can work internally. However, it’s always far more powerful to have an independent point of view expressed.
Unfortunately for the places I worked, with a sense of such misguided self-confidence and arrogance, they refused to let anyone take a serious look at what was going on and in two cases it just got worse. This lack of transparency and idea that everything’s ok because someone with a boss hat on said so, only added to the risk profile of the organisations. The reality was that the more they tried to internalise everything, the greater the risks became.
Thankfully, most organisations aren’t as bad as this and what an audit will usually find is that there are some great things happening. This reinforcement of what you’re doing well as instructors and program directors, is an excellent morale boost for everyone and a wonderful validation of the great work you’re doing.
There are also always going to be areas in which you can improve and the audit can cut through a lot of the organisational blindness to reveal some key areas that have been missed, fallen by the wayside or simply can be improved upon. Again, in most cases, this is just part of a continuous improvement process and shouldn’t be seen as anything personal or daunting.
As an outdoor ed professional, I’ve had my work audited and I’ve also conducted external audits on other schools and organisations. The end result of each and every one of these was reinforcement and positive improvement for the programs.
Unless you’re an absolute buffoon and have been pretending you can run a program when you have no idea what you’re doing nor any real experience, there’s absolutely nothing to fear from an external audit of your program. For any school or organisation running outdoor programs, it’s essential to have your work regularly reviewed to ensure the best risk management and operational management practices possible, because at the end of the day, you’re better off having an experienced outdoor ed professional coming in, working with you and reviewing your work to help reduce risks and prevent incidents, rather than a team of lawyers soullessly trawling through everything and interrogating you after something has gone seriously wrong!
Whilst a lot of what I like to talk about is constantly pushing limits, trying new things and taking risks, after a recent experience I thought it’s worth dialling things back for a moment and looking at limits with a bit of context around it.
Whenever we feel pushed outside of our comfort zone, we have a choice. Push back and confront the challenge, or step back and say ‘no that’s not for me.’ More often than not, I’ll push back in a big way and take the challenge. However, it’s important to also be considering the risks that are involved in making such decisions.
I was recently in Jackson Hole, Wyoming, in the USA. This is a wonderful country town about 100km from Yellowstone National Park. The town is surrounded by massive steep mountains, most notably Rendezvous Mountain, where Jackson Hole ski resort is. To say this is steep terrain is an understatement. This is one of the steepest mountains I’ve ever skied. As my experience in super steep terrain was limited, I took some ski lessons to work on this.
Jackson Hole Ski Resort
It was a great and valuable time spent developing my skills in unfamiliar and often extreme terrain. Riding up the Tram, the cable car to the top of the mountain, you get a sense of just how gnarly the slopes are as you glide over the top of them. We’d been practising skiing down a lot of black and double black diamond runs, which were, intense, challenging and exhilarating all at once. Whilst I can’t say that I was entirely comfortable with any of these runs, they pushed my limits in a good way. However, there was one run, where I knew I’d reached my limit.
Travelling to the top of the mountain with the ski instructor, we left our skis and walked over to the top of a run called Corbet's Couloir. This is a legendary run amongst extreme skiers and I was about to find out why! The entrance itself was roped off, closed by ski patrol for whatever reason that morning. However, walking around to the side we could see the drop in. A tiny cornice forms at the top of the run and to get in, it’s literally a jump from the cornice into a massively steep chute hemmed by the rocky outcrops that form the peak of Rendezvous Mountain.
If you were to ski this and jump in, from there, given the steepness below, as soon as you land, you’d suddenly accelerate and would have to make two critical turns to avoid the walls and another rocky outcrop before running down into the slightly wider chute below. If you stuffed the landing, you’re gone. If you’re going too fast, you’re gone. If you lose balance, you’re gone. If you catch an edge, you’re gone. You get the picture!
Gauging the entry and the sheer insanity of it sent a nauseating feeling through me. I felt unsteady on my feet and took another step back from the rope. Now I’ve skied some crazy things over the years. I’ve booted off cornices, skied steep and deep powder and even taken on the Lake Chutes double black extreme run in Breckenridge, CO. But this was something completely different, the feeling was different, the feeling was dark.
Breckenridge's Lake Chutes
In that moment, I realised something really important. This wasn’t my run. This was no longer pushing my comfort zone. This was just massive injury or death written all over it. Other than saying the feeling was dark, it’s hard to describe it any other way. Whereas every other place we went to, I felt pushed and challenged. I didn’t feel foreboding. No matter how intangible this may sound, it’s an extremely important measure of what’s reasonable to push boundaries, versus what’s unreasonable and pure insanity. Whilst everyone’s scale of this may vary, understanding your limits is very important in terms of managing risk and not getting yourself killed.
Even though you don’t want to be confronted by situations like this, or experience these sorts of feelings all the time, it’s worth experiencing something like this occasionally, as a healthy reminder that we can push the boundaries of ourselves and those around us, but we also have limits and understanding those limits can help us improve our own management of risk and remind us that we’ve already achieved an extremely high level to even be up at the top of the mountain. Rather than jump off a cliff to get back down, I was much happier to ski down another double black run and live to ski another day.
In every outdoor activity there are countless risk factors that must be considered and effectively managed to ensure safe operations and enjoyable experiences. Whilst it's easy to get overwhelmed by the idea of risk management and the enormous task of trying to think of every risk possible, from falling tree branches to unprovoked possum attacks, generally in outdoor ed, risks fall into three main categories. These create a nice triangle which could be used on a pretty PowerPoint presentation, for the world dominating purposes of the illuminati, or to make lots of money mysteriously disappear into places such as Bermuda. Whatever the case may be, the three components which make up the triangle are:
Again, broadly speaking, a failure of one of these area is problematic, but manageable. A failure of two of these areas is dangerous, as the ability to effectively mange the situation seriously diminishes and failure in all three could be catastrophic.
Over the years, I've experienced some interesting situations where one of these areas of ‘normal’ operation becomes compromised. For example, when environmental conditions have unexpectedly turned for the worse, I've found myself in the middle of storms, freezing cold nights, ragingly hot days, white outs, blizzards and everything in between. However, each and every time the situation hasn't been a problem. It's not only been manageable, but it's also been character building for those involved. So why's that?
If the environment itself is the only failing component of the risk triangle, it means you have the right equipment and people are following instructions appropriately, therefore you're just experiencing discomfort, rather than anything else more serious. As a result, the discomfort can provide great learning experiences for the group and not adversely impact on safety.
I will however, qualify something at this point, because someone’s bound to say, ‘What about lightning?’ Let’s take lightning out of the mix for the moment, as getting caught in a thunderstorm is dangerous no matter how you look at it. Supercharged bolts of electricity randomly shooting down from the sky is something you really don't want to be in, especially if you've upset Zeus, Thor or …. at some stage in your life. If you have upset any of these mythical gods for some reason, basically you’re on your own from here on in.
Excluding the wrath of angry gods and severe storms that should be picked up by your weather monitoring practices, getting caught in bad weather is not generally dangerous. However, let's see what happens when we throw a spanner in the works and another component of the triangle becomes compromised. For example, inadequate or poor quality equipment!
On one trip I was leading many years ago, it was late winter and had been raining all morning. We were running a program in the southern highlands of NSW. The hike was around 8km and the forecast was for more light showers. On the surface, not a problem. However, during the lunch stop, we decided to do an equipment check, as most of the students were wearing cheap useless ponchos that their parents had misguidedly bought them to ‘save’ money. This sort of thing will last two minutes in the bush and be torn to shreds in no time at all. You may as well not bother and you’re better off spending that money on an overpriced coffee, as it will have more of an effect on your comfort and well-being than the rubbish poncho. Despite the inadequate rain protection, this wasn’t the major issue, as the most important thing for the students to have was their thermals. This was on their packaging list, but untrusting of the parents and their poor decision made on the rain gear, we thought it best to double check. The result was three pairs of thermals were being carried out of 28 students! This was without a doubt an Epic Fail!!!
Suddenly, we had two components of the risk triangle in play and actively compromised, so our risk profile just shot up dramatically! Hypothermia was at the forefront of my mind and the fact we didn't have any vehicle access to the area only added to this. Given the poor quality of equipment, the lack of essential clothing and the potential for students to be carrying useless summer sleeping bags, we had two options. Accept the high-level of dangerous risk involved with continuing, or modify the plan… Needless to say, we modified the plan, extended the day trip and returned to base.
In stark contrast with this, another trip I led, we were completely smashed by rain, far worse than anything we had experienced the day we had to pull the pin, but the difference was that everyone had thermals and was wearing Gortex jackets. With no epic equipment failure, the situation was uncomfortable for everyone, but completely safe to continue with as planned.
Importantly, the way these three components interact with each other is the determining factor for the real level of risk with which you're working. Many risk assessment schemes fail to take this into account and are focused on writing everything down, but without the understanding of how risk may increase as one or more of these components become compromised or fail. However, it's critical that this is understood and is factored into the risk assessment and management processes and practices for the organisation.
This brings us to the People component of the risk triangle! Unfortunately, there’s no material safety data sheets, engineering limits or forecasts when it comes to people and how they’re going to act, react and behave in any given environment or situation. Even though it’s the most unpredictable and complex factor in the risk triangle, it’s often the least considered and most underestimated. There’s no shortage of stupid people in the world. In fact, many people excel in this area every day of the week and should certainly not be trusted with open flames or power tools, or anything without smooth edges.
The problem is that when you're responsible for people like this who are unpredictable, or taken to doing idiotic thing, it's vital that you watch them and actively manage them. Unlike finding a faulty or damaged piece of equipment and replacing it with a new one, the people risk is far more emotive and complex.
If you can exclude a student from activities who simply will not listen or engage, that could be the best solution as they drag everyone else down with them. However, often schools are reluctant to take definitive action and sadly, sometimes as leaders, we’re stuck with a compounding people risk until their idiocy negatively impacts on the group and someone higher up in the organisation suddenly realises that what you said in assessing the participant risk has now come true. This is not a situation you want to find yourself in and it’s worth having good behaviour management strategies in place, such as higher staff to student ratios or modified programs when the people factor has the increased potential for producing adverse risk to the staff and the group.
As with any other individual component of risk, behaviour alone isn’t necessarily critical and with a good leader more often than not, like every other risk factor in isolation, is not a major concern. However, throw in a bit of bad weather, forget or misuse some vitally important piece of safety equipment and you’re now shaping up for some major issues.
When you’re reviewing your risk management systems it’s well worth considering the interaction of these three components in the context of your organisation and how you can best address them when running any sort of program. Being aware of how the level of risks escalate as one or more are compromised, will help you to build far greater situational awareness. This keeps your risk management practices alive to ensure safe operations and great educational outcomes.