This is a bit different in some ways from what I usually talk about. However, at the same time it's exactly what I'm on about. I was watching a documentary on Twisted Sister the other night. For those of you who don't know who they are, they're a 70-80s glam rock band that took stage performance to the next level. Google them and watch some of their film clips. My two favourite songs are We’re not Gonna take it! And I Wanna Rock! There pretty cool film clips, especially if you don't like classrooms and psycho teachers!
Anyway, even though they’re not one of my favourite bands, they have such a fascinating history of adversity and rising to the challenges that were constantly thrown up in front of them. It shows how such drive and determination paid off, despite what seemed to be a world conspiring against them at every turn.
From the start, they were weird! A bunch of glam rockers dressed up in outrageous costumes and performing on the fringe of the rock scene. Unlike many performers today who think the only way to get their big break is through a contest, they played the pub scene in New York State. Despite everyone having rough and quiet beginnings, not knowing if anyone were going to show up to their performance, they quickly found a following of dedicated fans who followed them from venue to venue for each of their shows.
They became so popular in the live rock scene, they were selling out shows wherever they went. However, they could land a record deal. If they'd started today they could've recorded their own songs and have them playing on YouTube and ITunes within days. However, the world was a very different place in the 70s & 80s and getting heard by anyone in the music industry was tough. But they continued to play and do what they loved to do.
They got their big break where they were going to perform at the Palladium theatre. The show sold out in record time, but one of the band members collapsed and the performance had to be postponed. Instead of record executives who were originally booked in to see the big show, they got secretaries and assistants showing up the next time around. As a result, no record deal was struck. This went on and on. Then they finally managed to sign a deal, but the executive died of a heart attack on the way home. So that fell through. Then they signed a deal in the U.K. But the record company went bust and back home they were black listed by Atlantic Records who threatened to fire anyone who tried to sign them.
By this point most people would've given up. Generation Y certainly would have, but not Twisted Sister. They kept going and going and trying to find new ways of opening doors every time one slammed shut in their face. At one point they drove 56 hours across America to play a 29min show! Now that's determination!
This endless struggle would’ve destroyed most people and they probably would've given up and begun resentfully making coffee somewhere and claiming they could've been big, but the universe stopped them. Well Twisted Sister grabbed the universe and bent it to its will! Their big break finally came in England when they were doing a live show and did such an epic performance, they got the attention of a British Atlantic Records executive who signed them up for a record deal! Much to the disgust, it would appear of the head of Atlantic Records US, who had blocked an album deal for so long, obviously realising there was money to be made from this deal, he finally capitulated and with this deal their album went platinum!
This shows how being tenacious and persistent can pay off. If you truly believe in something, even when the odds are not only stacked against you, but people are actively working against you, if you stick to your guns and keep working towards your goal, you can achieve anything. If it doesn't work to start with, or if doors keep closing, instead of giving up in five minutes and blaming the world for stopping you, keep working on it. Keep knocking on doors. Keep coming back. Keep fighting to do what you love and despite the odds against you, if you stick with it, you can achieve some amazing things.
To get the full understanding of the roller coaster ride they had, watch the documentary We Are Twisted Sister. It really is an eye-opening journey of how what seemed a hopeless pursuit, ended in a platinum record deal and one of the greatest live performance rock acts in history.
Work satisfaction is always an interesting challenge. Often people are in jobs just because of the money and I can’t criticize that as a motivation. After all, people need to live. However, what do you really want to be doing? A vitally important question for those looking at jobs, looking at careers, and setting goals is “Do you really want to be working in the job you’re in?” Or do you want to be doing something else? Often we look at other people’s jobs and think, ‘Wow, that looks amazing! I really want to be doing that!’
However, job envy is an interesting problem. For example, often people look at the work I’ve done over the years and say to me, ‘Oh, you have the best job!’ You work in the best location.’ Some of the time, they’re quite right, because I’ve shaped the way in which I’ve worked, to be in jobs and locations that I’ve really enjoyed. However, sometimes no matter how fun the job might appear, due to of the culture within an organisation, it can be a horrible place in which to turn up to work everyday.
The best job I had to date, was as Director of Outdoor Education for a Victorian School. Unfortunately, it was only a long service leave replacement role and for some reason, the person I was replacing wanted his job back!! Unbelieveable!!!
When I started this job, I was thrown in the deep end. It was the busiest time of the year. All the camps and activities were happening one after the other. I had three weeks to prepare the entire program for hundreds of students and staffing to match, the remaining six weeks were to run the program. It was intense! A non-stop ride, as I was responsible for three campuses. It meant back to back meetings, travel, reccies, risk assessments, medical reviews and a wide range of other preparations to ensure everything ran smoothly. However, despite the long hours, I really enjoyed the job.
Another intense job I had, was on a winter snowsports program and it was fantastic. We were up first thing in the morning, had breakfast, drove to Thredbo, skied the morning, drove back down to Jindabyne and had lunch before teaching classes until 5 o’clock. There was a short break between the end of lessons and dinner, then back into prep for the evening. This was a relentless job, but what made it enjoyable was the team with which I worked.
In another outdoor education role I had many years ago, the culture within that school was so toxic and so destructive that no matter how enjoyable the activities might have been, it was horrendous to go to work everyday. The bottom line was that staff weren’t valued. When there were important issues to discuss, staff members were ignored and marginalised. This led to resentment and total dysfuntion within the organisation. Ultimately, it was a situation where you had an insanely enjoyable program in which we ran mountain biking, kayaking, sea kayaking, hiking and an enviable fitness program over six months, but as the culture grew more toxic, it didn’t matter how much fun it could have been. It ended up completely unfulfilling. Sadly, people employed to help the social and emotional development of teenagers, were totally incapable of growth themselves.
When you have incompetent management within an organisation, it destroys teams and destroys the integrity and character of a workplace. What I came into years before, which was a happy and exciting place in which to work, turned into a miserable, arduous, horrendous place that was turning over staff faster than you could blink.
As you can see on the outside, being able to turn up to work everyday in shorts and a t-shirt, teach a few lessons then go for a bike ride sounds fantastic! At one point it was. However, throw in poor management and a toxic, cancerous culture, then no matter how good it looks on the outdside, the rotting core destroys the organisation from within. The end result for us was that the programs being run were only ever half-assessed and from an educational point of view, quite ineffective.
So, one of the really critical things you need to consider whenever you’re looking at a new job or re-evaluating your current one, you have to enjoy what you’re doing because enjoyment and fulfillment sparks the next level of commitment. It sparks you to have ideas. It enables continuous improvement and it enables growth within an organisation. As that organisation grows and flourishes, so can everything else about your life. However, if you stay in a job just for the sake of the money, no matter how good that money is, eventually, you’ll end up bitter and twisted and resentful only damaging your life and the lives of those around you.
Are you happy at work? Is your job fulfilling? Are you feeling that what you’re doing everyday is important and valued? Or are you just collecting money? When you can honestly answer these questions of yourself, then you’re ready to assess how worthwhile what you’re doing truly is. If it’s just for the money, it’s time to start looking for new opportunities. However, if you feel valued and enjoy what you do, then you’re already in the right place!
I've been reading a lot of business books lately. Some are amazing, some are total crap and some are just repeating everything else that everyone else has already said, yet still pretending that they thought of it first. Whilst business books are great to read, I reached saturation point last week and everything started appearing to be exactly the same. I've also been driving thousands of kilometres to get to meetings and listening to audio books along the way, but again everyone's sounding the same, telling me the same thing over and over and I needed a break. Ok, so quick sidebar and for those of you thinking about writing a book on business. Please resist the temptation of reading the audio book yourself, unless you have some form of training in media production. It's a rare thing to come across someone who can write logically and fluently and perform their own work with an entertaining flair, most business writers can't!
Having said that however, in my frustration of endless repetition in business tomes and the drones of their authors reading them to me, I woke the other morning to an offer I couldn't refuse! It was a free gift from my purveyor of fine audio books, obviously because I either spend too much money with them, or just not enough. Anyway, the gift was in the form of Girt, (a mysterious word whose usage came to prominence when written into Australia’s national anthem and means surrounded).
The book Girt is about the settlement history of Australia. “Ugh! Yuck! Australian history,” I hear you cry. “How boring!” Well having a degree in Medieval European History, I thought that too. However, nothing could be further from the truth (with the exception perhaps of Hilary's approach to online messaging). I downloaded my free gift and started listening to it right away. Written and narrated by historian David Hunt, this is an astoundingly hilarious account of the unspoken tales of Australian history that show how a nation was discovered by accident more than design and built on the back of dodgy deals generally involving rum and settled predominantly by people who really didn't want to be here. However, due to their rampant compulsion to blow their noses on something nice, rather than wipe it on their sleeves, they were transported here for all the handkerchiefs they borrowed!
I won't go into all the details of the book as I can hardly do it justice and, after all, you can read or listen to it yourself. I will say however, that it was a rolling barrel of laughs as David explored how dysfunctional the early days were in the new British Colony of New South Wales. Although I do note some important general guidelines for those future empire builders looking to send their criminals far far away:
1 Don't make the currency of your new penal colony an alcoholic beverage. If I have to explain why an entire country's economic system shouldn’t be rum-based then please close this window now and go and update your fb status to stupid.
2 Beware the high number of seamstresses in the phonebook. You might get more than your seams taken up.
3 Quickly trademark the name Macquarie and register all the domains you can. You’re guaranteed to make a fortune licensing the use of this name.
4 Don't go to hospital!
If I'm not making any sense, it's either because I'm writing this late at night, or you still haven't read the book!
Ok, so there is a point to all this, other than recommending a fantastic book. The book was so far removed from business, it was the refreshing break I needed from my business. When we focus on something so much, we often lose touch with other things which excite us and make us happy and that's been the case for me. Listening to a wonderful and interesting history that had nothing to do with work or business was great. It gave me the chance to switch off and really enjoy myself and that's so important for anyone, not just entrepreneurs, to be able to do. Take some time for yourself, recharge, refocus and just take the time to enjoy life.
As for Girt, even if you're not into history, read it. It's the most engaging and interesting history book I've ever come across and you will be richer for the experience.
A while ago I wrote about finding myself outside my comfort zone on a reccie trip with some colleagues. We were white water canoeing, something I’d never done before. It was something I found quite challenging, but a rewarding learning experience.
Learning new skills in outdoor education is a great way to keep things interesting and expand your skill set. However, what happens with something you’re very experienced in? Should you be practising it outside of work? Is what you do on the job enough practice for something at which you’re good?
Snow skiing is something I’ve done since I was 5 years old and an industry I’ve worked in for around 7 years. In terms of outdoor skills, I can safely say, snow skiing is my strongest one. However, despite this experience, I still have plenty to learn and so much more upon which to improve. However, it’s not until your skills are actually put to the test, that you realise just how much more there is to learn and why it’s so important to continually up-skill.
Recently I spent a couple of weeks overseas skiing, as it’s been a number of years since I’ve done an entire season of work at the snow. When doing seasons, you have the time to truly build your skill-set and challenge yourself in so many different ways. However, it’s surprising how quickly you lose some of your finer skills when the season’s over.
Getting back on skis for the first time in a year is always an interesting experience. I love the sound of the boot clicking into the binding, fixing my helmet and lowering my goggles ready to jump on the lift. However, despite having skied many double black diamond runs over the years, I’m not going to head for the highest peak and fang it down the most hectic run as fast as I can, launching off everything I can find. No, that would be idiotic. Instead, I like to find a nice green or blue trail to run up and down to warm up and get a feel for everything again. I’ll probably spend an entire day doing this.
When I’ve had a chance to get my balance back and regain the feel for my skis, I’m ready to start rebuilding my deteriorated skill set that time has eroded. With any outdoor skill, you’ll reach a point where you’re highly competent and things will come back to you quickly. However, without practice, similar to physical fitness, all these hard skills, deteriorate over time. For an instructor, this deterioration is not good and can come from both lack of practice, or only operating at a much lower level of intensity.
If for example I was with a group skiing day in and day out, as is often the case for experienced instructors of any outdoor activity, I might just be cruising all the time on green or blue runs to match the level of ability of the group. However, cruising can lead to complacency and dull your senses to the wider challenges and risks of the activity that you’re leading. To avoid complacency, often called an expert blind spot, you must therefore continually practise and test your own skills at a much higher level to ensure you’re prepared for any contingency. You never know when you’ll need to quickly switch up from cruising instructor to rapid situational risk assessor and responder.
For me, this realisation came when I took a ‘short-cut’ on Whistler Mountain. I wanted to get to the furthest section of the mountain and I could see the lift to where I wanted to reach. I’d been skiing along the top of a ridge line, on a blue home trail. However, I saw what appeared to be a nice descent into the next valley and onto the lift. It was soft and powdery to begin with, but suddenly, on my right appeared a cliff and in front of me was a massively steep chute littered with rocks.
Most skiers have a home mountain, which they know like the back of their hand. For me this is Thredbo and so I can criss-cross it all day knowing where my random short cuts will take me. However, again this home mountain confidence can lead to complacency and over-confidence in other situations. Practising your skills on different mountains however, and getting into situations such as I did, is a real reminder of how aware and vigilant you need to be in the outdoors.
Rather than panicking, as I stared down the incredibly steep descent, I quickly dug in and attacked the chute, swiftly switching back and forth one sharp turn after another to control my descent, whilst avoiding the jagged rocks protruding from the snow. With a few crunching sounds from under my skis, I cleared the worst of it and glided out the bottom into a wide open section of deep soft snow. Glancing back up, I could now see the insanity of the ‘short cut’ in all its glory. Let’s do that again! I thought…
Whilst this wasn’t an ideal situation in which to find myself, the ability to switch up to a higher level of thinking and respond swiftly is an important thing to be able to do with any of your outdoor skills. This requires practice and pushing your own limits outside of your regular work. Whilst you’d never take a group with you into a situation like this, this sort of experience reminds you of the risks that are inherent with an activity such as skiing, as well as the need to continuously build and improve upon your own skills.
Expertise does lead to complacency and as outdoor educators and instructors we need to practise our own skills and be reminded that there are always limits to our experience and expertise. This helps us to be aware that there are always going to be risks involved and that we must eliminate, manage or mitigate those risks for our programs. However, if we don’t practise and test our hard skills outside of work, the chances are, your comfortable daily operations will become increasingly exposed to potential complacency as the instructor skill-sets deteriorate and activity risks don’t appear as dangerous as they really are.
To help resolve my over confidence and need to rebuild my alpine skill set, it was time for me to go back to ski school and take some lessons again.
Just a short one this week about an interesting phenomenon I’ve noticed over the years in outdoor ed programs has been that of clustering. What I mean by this is the group dynamic of needing to be close together when in large open spaces. Whilst there’s nothing wrong with this, it’s interesting to watch how this can change over a longer-term program as students become more comfortable with their surroundings and the natural environment. For students from cities, most of the groups with which I’ve worked, big open spaces tend to be uncomfortable. When it comes to hiking, canoeing and camping, no matter how much space you have, the students tend to need to be very close together, even if they’re not friends.
I started to notice this across a number of canoeing expeditions where we were paddling on quite wide lakes. Whilst you never want a canoe group to be too far away from boats to boat, quite often students will paddle right on top of each other, rather than giving everyone else room to move. The same is true when they’re setting up their tents at the campsite. No matter how large and unoccupied the camp ground, the students tend to cluster together with tents almost on top of each other and rather than use free time to socialise with friends, they often cluster into one large group.
This is definitely a very primitive comfort zone issue and the fact that students feel safer in large groups when out in the wilderness. From a management point of view, this is great, as it’s easier to keep track of where everyone is. Just look for the massive group and listen for the noise. However, the problem with this is that as a group they can miss so much about the environment around them. They can miss the opportunity to switch off and just enjoy the peace and quiet of the unique landscapes and environments they will most likely never see again.
As I mentioned however, for longer programs, this distance seems to increase. Students feel more comfortable in the environment in which they’re in and as this comfort increases, they don’t need to be as close together to each other as before. They also develop an attitude that it is quite safe and this adds to the de-clustering effect. It’s interesting to watch this transition too as it creates greater moments for reflection and relaxation and opens students’ minds to so much more. It enables them to switch off from a massively connected world. It enables them to focus on the beauty of the world. Students can focus also on how much bigger the world is than just their own lives and their own experiences.
I know what you’re thinking! This is going to be about a trip to Disneyland. Well, in a word, no! Although I have been to Magic Mountain in Disneyland, this is about an environmentally sensitive power station in Wales that’s built inside a mountain.
Before going to Llandberis, I’d never been to Wales, let alone heard of Electric Mountain. The drive there in my tiny rental car was challenging to say the least as that morning it had started to snow in the English Midlands and continued throughout the day. Although no stranger to driving in the snow, it’s usually been in a 4WD or with chains on. Driving the smallest, cheapest front wheel drive rental I could find through an unfamiliar landscape and foreign country is an experience not to be missed, especially in England, where nobody seems to be used to driving in the snow and the entire road system seems to shut down at the first hint of a snowflake.
Consequently, the four and a half hour drive, turned into a seven hour white knuckle ride and at one point it was snowing so hard I could barely see out the window. It was a great relief to finally reach the hotel without having skidded on ice or become lost in the Welsh Highlands.
Waking up the next day, it was amazing to see the snow-capped countryside through which I’d unknowingly driven in the dark. There were mountains, a lake and a wonderful town filled with slate roofed houses. Nearby, I was told there was a hydro electric power station called Electric Mountain. Whilst the landscape was scarred from centuries of slate mining, there was no power station to be seen. Deciding to go on a tour of the mysterious (and somewhat invisible) power station, there was nothing more than an information building to suggest it existed. However, once the introductory video started, it began to come clear, the entire power station was built into the mountain, not on the top, nor on the side. An enormous cavern was dug out and the entire station was built inside the mountain.
Similar to other hydro electric stations I’ve seen, this is one which works by releasing water from an upper holding dam to produce electricity in peak times of demand and then pumps the water back up during off peak times. Not a sustainable form of energy, but a really clever one. Add to this the fact that they can bring the power station generators online in twelve seconds, rather than hours for a standard plant, then you have one amazing feat of engineering.
Apart from the insanely brilliant idea of hiding the power station in the mountain, the other environmental sensitive aspects of the design include venting the water uphill to slow its speed, before it enters the lake. This ensures that there’s no visible output of water, as well as protecting the integrity of the lake and the fish that live inside. They also built a tunnel for the fish to go through so they can leave the dammed lake and head back upstream to spawn.
Inside the mountain itself, the enormous cavern houses the power generators into which the water rushes, to spin the turbines at 500rpm and produce electricity. The ability to rapidly switch on or off means continuity of power supply across the UK.
From an educational point of view, this is a wonderful day trip if you’re in Wales. It’s an opportunity for students to see how innovation, industry and environmental concerns can all be effectively managed without a detrimental effect. With a power crisis looming in Australia, it might be worth building a couple of these and a nuclear plant for good measure to provide clean and reliable sources of energy.
For thousands of years, society has had social anchors for young people when they're growing up, developing and transitioning into adulthood. However, with the digital dislocation that’s occurred, many of these social anchors have been hacked away and have left our youth floating aimlessly in the infinite digital world. The process of self-discovery has suddenly changed into something quite different.
Often, youth would have parents, mentors or peers with whom they’d have a whole range of different experiences. From this, they would learn and experience the world from within supportive smaller community groups. They would learn about expectations within the social group and within society and through a process which is often seen as an important transitional coming-of-age, children were brought into the adult world reasonably well equipped to face the challenges that life can bring, but also prepared for all the subsequent opportunities and responsibilities that come with adult life.
However, for many cultures, this process has been completely scuttled by the digital age. Consequently, children are not finding mentors from within communities. Instead they’re trying to find out how they fit into the world through sites such as Google. The problem is that Google is not exactly the best place to find out reasonable answers when in search of complex emotional questions such as, Who am I? If searching for your place in the world has come to this, you are most likely to find some random spiritual nonsense websites or links to a cool Jackie Chan movie in which he has amnesia and spends the entire movie running around, yelling ‘Who am I?’ at people. Unless you want your life evolving as a Jackie Chan movie in which amnesia is the main theme, perhaps a more traditional approach is needed. There are certainly better ways of developing a sense of identity and a sense of self, than asking the soulless digital world what it thinks.
One thing that we should be asking ourselves is, who has created the digital age? Has it been people with huge amounts of life experience? Has it been created by people that you would trust with your kids? If you actually looked at some of the real back stories of the people who developed and built the major infrastructure and the major platforms on the internet, you’d be horrified at the lack of moral sense and the total lack of understanding of anything outside of greed and profit. Two great books which explore the horrific and idiot world of tech companies are Disrupted and Chaos Monkeys. These provide just a glimpse inside a world driven by immature, greedy profiteers. Is that from where you want your children to get their moral compass?
It's a sad reflection on society when some of the most influential things are run by people whom you wouldn't let near your children. Yet everyday, they’re being invited into homes, workplaces and school without a second thought. It's like allowing the Pied Piper free reign and access to an entire generation of kids and we all know how that turned out the first time around!
Unfortunately, digital devices have become a fantastic means of babysitting and are justified by people who pretend that, ‘It’s digital learning.’ It’s not. It’s just lazy parenting, the consequences of which are now starting to be felt, with an over-reliance on devices and an underwhelming sense of place and self worth in many children and teenagers. Congratulations modern parenting tactics! You’ve kept them entertained whilst you’ve been sipping your latte, but at what cost?
Ok! I might be being a little harsh here, however, it is a danger if over-relied upon. What are some of the core social anchors of which we need to be aware and we need to re-secure to ensure that we’re bringing up kids in the most positive and proactive way? Family first! It’s important to have a strong, loving family unit, in which both parents communicate well with each other, set expectations and provide love and boundaries for children. Next, they need a wider set of older role models, mentors, who may well be outside the direct family structure, but as the children develop into teenagers, these older mentors become very important in the transition of the teenage boy or girl into young adulthood. These connections are some of the most challenging to find these days, as this is one of the anchors that’s been torn apart by technology and modern society. However, be it through school, sports or a workplace, teenagers need this older type of role model to help them transition from being a child and acting like a child to being an adult and taking on the responsibilities of an adult.
Another important social anchor is that of one-on-one time spent with either mum or dad, away from the rest of the family and disconnected from the digital world. Getting away and hiking together, or riding bikes, or some sort of special one-on-one time is really important to have without the phone or the digital device adding noise. It’s times like this that can help build important bonds and give opportunities for relationship building and building trust that can lead to important, honest and open discussion about any issues that might be being faced by their son or daughter at that time. If parents are providing time, space and opportunities for this to happen, then this is a good way of reinforcing a vitally important social anchor of the family. However, if they’re too busy and leaving these questions to be answered by the frat boys who have built social media, then they’re going to be spending a lot more time later on in life trying to undo this damage.
Technology has significantly impacted on many traditional social anchors for children and young adults in their learning, development and transition into adulthood. Many of these anchors have been torn away to the point that they’ve left many young people lost in a noisy, soulless digital world searching for meaning that isn’t really to be found there. However, despite this sudden impact of technology, being aware of this fact and the potential damage it can have on the development of children and teenagers, parents and teachers can do something about it and through paying more attention to the changing emotional needs of children as they grow and supporting them through time spent together, along with other adult mentors, can have a massive impact on their self esteem and their ability to come of age and thrive in a fluid and ever-changing world.
Recently, I was at a council meeting where they invited members of the community in for a brainstorming session. I liked the sound of it and there was free food, so I decided I had to go along. There were around 30 people there, with a mix of people from Council, business owners, local professionals, and other community members.
The task for everyone was to come up with innovative ideas for creating a modern connected city. Sounds simple, right? As with many other brainstorming sessions, the tables were covered with butchers’ paper and we had permanent markers to jot down notes. A presentation was given by Council as to what they were already innovating with in terms of local services. Whilst this was quite interesting, unfortunately, it seemed to skew the way everyone was thinking about innovation and so instead of people truly throwing out radical and innovative ideas, it merely appeared that they were replicating ideas, or just adding to the ones that Council had already said they were doing.
Whilst there’s usually an advantage to frontloading situations and getting people into the right mind-set, unfortunately in this case, it didn't seem to work and many of the ideas that were being thrown up, were not innovative. They were just pointless and some quite ludicrous.
I found myself sitting there feeling quite disempowered, as I frustratingly had no innovative ideas of my own. So why was that? Why was nothing coming to me? I've created and developed a number of innovative products, from the ‘Reducer Flush,’ that limited the amount of water that’s used each time you flush your toilet, as well as software for the livestock industry that provides up-to-the-minute pricing data for farmers, to medical and incident management software for teachers when they're out on excursions. If anyone at that table should have been coming up with ideas, I felt it should have been me…Or should it?
Despite my frustration, and feeling totally and utterly out of my depth, all I needed to do was realise that for me, sitting around a table and brainstorming with other people was never ever going to work. Why’s that you ask? If all it took to be innovative was to sit around a table and talk, then the world would be running short of problems to solve. The number of times I sat around a table at work in this manner, should mean that we have the most amazingly productive and cohesive workplace on earth. Unfortunately, it's not in time spent sitting around the table as that usually results in plenty of stupid ideas and a total lack of productivity.
Innovation is therefore a really tricky thing to understand. I recently read a number of books on early stage start-ups in the US. Many of these start-ups don't actually do anything. All they seem to have done is put a ‘high-performing’ team of people together and try to get them innovate, then at the same time try to delude VCs into giving them money to perpetuate their fantasy long enough in the hope of striking something useful. Think of it being like the gold rush days, where everyone was trying to get a piece of the action and instead of digging for gold in hills that actually might have gold in them, you just dig anywhere you can find a piece of dirt. Taking this approach just means you will get very good at moving mounds of dirt.
So how do we actually innovate? For me, every time I've had a good idea, it's been whilst skiing, paddling or running. It's not until I'm in a creative space that works for me, that I can be creative. Despite many people telling you if you put enough creative people together they will create something amazing, this is not always the case. The opposite can be true as well if you put a lot of creative people together, there is every chance they just go to fight. Can you imagine Michelangelo, Leonardo da Vinci and Vincent van Gogh in the same room? Would they work together to create the world's greatest masterpiece that would eclipse all of their individual works? Or would they simply argue and end up throwing paint at each other?
There is so much money in innovation and technology has been a great enabler. Consequently, people are desperate to somehow be part of it and try to invent ways for people to innovate. However, this often fails to recognise how individual and obscure the art of innovation is. Many innovations fail because they're not developed to solve a real-world problem. The truly successful innovations however, when looked at retrospectively seem so obvious. They usually are, because they fix a problem that previously caused great pain or annoyance.
So how do you come up with a simple and obvious solution that people will talk about retrospectively and say how ingenious it is? Firstly, what's your greatest frustration? Secondly, how can you improve or change something to reduce this frustration or fix the problem? Thirdly, when you come up with all sorts of ideas to solve your big frustration, test out the theory to see if it’s also other people’s frustration and check whether your solution would work. Fourthly, take action and do something about it.
With any innovation, it's often the last step that is forgotten. Many people have great ideas every day. However, very few of them have the time, energy and persistence to take the action necessary to turn these innovative ideas into workable solutions that make a difference to people's lives.
Next time you’re at work and you're forced to sit at a table and solve all the world's problems at once, think about where your most creative space is and instead of sitting around the table go to that creative place so you can innovate in a natural and effective way. If you approach innovation in this way, you won't be left at the table feeling disempowered. You can come back to the table with something truly amazing.
Computer games are fun! Let’s be honest! Who hasn’t sat on a computer or device for hours trying to move up a level or defeat a boss in some sort of computer game. Candy crush was my poison and it was totally addictive until I deleted it and went cold turkey. I’d managed to complete 257 levels before I’d realised I was an addict and had to stop.
Similarly, other games such as Diablo (1,2 & 3) and COD (Call of Duty) became temporary black holes for my time, sapping away hours upon hours with mindless action, collecting lots of gold and killing countless zombies, orcs and dodgy Russians! Whilst this was a lot of fun, I did get bored with them quite quickly. However, the danger for many people, including myself, is when addiction and time spent on these games consumes everything and reaches unhealthy levels.
Game play is a clever art in itself, which is designed to play on people’s desire for endless hits of dopamine and adrenaline. It’s the reward for success and the fight or flight mechanism which has ensured our survival through the ages. However, what’s the cost of this unnatural stimulation of these chemicals in our bodies?
I recently saw a kid engrossed in a café game on a tablet. Having run my own café, I watched for a bit, interested to see what sort of idea a game developer had come up with for this. The basic idea was that you, the player, was preparing meals, serving customers and collecting money all at once. The game was timed and so as the time elapsed, the customers became increasingly dissatisfied when not served. Whilst this is true and challenging in real life, as customers don’t like to be left waiting, what’s the point of this in a game targeted at kids?
As I watched, I noticed the level of anxiety increase in the kid who was playing. The speed at which the customers appeared increased, as did the frustration of trying to achieve the goals of the game. With so many games like this targeted at children, there needs to be more done to regulate such designs. With processes designed specifically to manipulate the behaviour of children, there needs to be a level of accountability that comes from these developers. What moral code of ethics are they working under that makes them feel justified in designing systems that increase anxiety and build addictions.
The long-term impact of this is yet to be seen. However, there’s already an increasing trend of greater mental health problems in children and teenagers. It’s high time that software developers who target children with their products, provide age warnings, based upon potential anxiety and addiction, rather than just sex and violence, for their products.
Games can and should be enjoyed by those playing them, not as yet another source of anxiety and degradation to people’s mental health that they can become. Parents should be vigilant in their approach and assessment of games for their children, but at the same time, there really is a moral and ethical responsibility for developers to do something about this growing issue, when just like smoking, their products can have a lasting detrimental effect on people.
Whenever you mention the word ‘audit,’ it gets everyone on edge! Visions of tax audits rush to the front of our minds with suit clad accountants sporting thick rimmed glasses slinking into your office to quietly demand to see your books. With a stern, set expressionless face, they shuffle through crumpled receipts and punch digits on their oversized calculators, only occasionally glancing up to inquire, “Was that mountain bike really for work purposes? Are you just pretending to be a mountain bike instructor?”
It really is an unsettling feeling for people, as nobody likes to have strangers come through and make judgements about their finances or work. However, what if we’re looking at this from the wrong point of view? For the moment forget about tax audits and think about workplace audits. What are they? What should they be for? What benefit can they bring?
An audit within the workplace can be for many reasons, but basically they’re to test and assess if what’s being done, is the most effective and safe way of doing things. As a result, this can bring huge benefits to the organisation. However, it needs to involve an experienced and impartial third party. This not only helps remove internal personal agendas, but also allows for a fresh look at processes and procedures which we are often too close to as program developers and managers to see for ourselves.
From a safety and risk management point of view, it’s excellent (and essential) to have your programs and systems regularly audited. This is not to strike fear into people and ‘keep everyone on their toes,’ it’s to ensure your organisation is doing the best work possible in the safest manner possible.
Having worked for a number of dysfunctional organisations in the past, I’ve seen first hand how desperately they needed someone to come in and ask, ‘What the hell is going on?’ Sometimes, this can work internally. However, it’s always far more powerful to have an independent point of view expressed.
Unfortunately for the places I worked, with a sense of such misguided self-confidence and arrogance, they refused to let anyone take a serious look at what was going on and in two cases it just got worse. This lack of transparency and idea that everything’s ok because someone with a boss hat on said so, only added to the risk profile of the organisations. The reality was that the more they tried to internalise everything, the greater the risks became.
Thankfully, most organisations aren’t as bad as this and what an audit will usually find is that there are some great things happening. This reinforcement of what you’re doing well as instructors and program directors, is an excellent morale boost for everyone and a wonderful validation of the great work you’re doing.
There are also always going to be areas in which you can improve and the audit can cut through a lot of the organisational blindness to reveal some key areas that have been missed, fallen by the wayside or simply can be improved upon. Again, in most cases, this is just part of a continuous improvement process and shouldn’t be seen as anything personal or daunting.
As an outdoor ed professional, I’ve had my work audited and I’ve also conducted external audits on other schools and organisations. The end result of each and every one of these was reinforcement and positive improvement for the programs.
Unless you’re an absolute buffoon and have been pretending you can run a program when you have no idea what you’re doing nor any real experience, there’s absolutely nothing to fear from an external audit of your program. For any school or organisation running outdoor programs, it’s essential to have your work regularly reviewed to ensure the best risk management and operational management practices possible, because at the end of the day, you’re better off having an experienced outdoor ed professional coming in, working with you and reviewing your work to help reduce risks and prevent incidents, rather than a team of lawyers soullessly trawling through everything and interrogating you after something has gone seriously wrong!